Alva Tavern

Reviews about Alva Tavern

• 1 / 5

  By MsBirdie525
  Being in the travel industry, we wine & dine in many places all over the world. I must say that the service here for breakfast & dinner were both horrendous. Zero you're welcome's after thank you's, no eye contact, feeling guilty or as if you're asking for the blood of Christ for a simple request & slower than molasses floor & bar service. Please be kind to the people who frequent your establishment! It's our home away from home & treating your guests horribly doesn't help your business. I was in restaurant/bar management for many years before doing what I do now & it is common sense that one single person's dining expenses MORE than compensate for the rate of a hotel room. That's not going to help your hotel if you've lost five customer's tonight, who will still stay at your hotel for work, yet dine elsewhere in the future spending their money. We still tipped over 20% in hopes that this whole experience was a fluke, because we do love this hotel & hope things change for the better. Please guide your staff.
  October 01, 2016